Whichever's easier for you. Either way, I read and respond to everything personally.
Describe the one process in your business that breaks the moment you're not there. I'll read it and reply within 24–48 hours — no auto-responder, no sales sequence.
I'll read this properly and reply within 24–48 hours.
A short call to hear what's going on and map your first extraction session. 20 minutes, no pitch deck.
I take on 2 new builds a month and run every extraction session personally. If both spots are taken when you reach out, I'll let you know directly and send you a link to join the waitlist for the next opening.