Three months ago I became COO of a 25-year-old family business — 250+ customers, three people, and almost everything about how it actually ran was locked in my dad's head.
Not written down. Not because anyone was careless — because the business grew faster than anyone had time to document it, and there was never a forcing function to fix it. Until there almost was.
I've spent the months since building my way out of that. This offer is what I built for myself, now built for you.
Trained to extract what actually matters from someone who can't always explain it clearly themselves.
Years spent turning messy, undocumented processes into something people can actually follow.
I build the real thing myself — I'm not scoping work for someone else to hand off.
The specific skill this offer runs on: turning captured knowledge into something that actually answers correctly.
"I wasn't aiming to be the best doctor, or the best designer, or the best engineer. The one thing I've always aimed to be best at is staying with a problem until it's actually solved."
